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Privacy Policy

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Privacy Policy

Alcon Laboratories (Australia) Pty. Ltd. ("Alcon") is committed to maintaining the privacy and accuracy of your personal information and to protecting such information from loss, misuse, unauthorized access, alteration and destruction. Alcon is bound by the National Privacy Principles as set out in the Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector Act 2000).

Please read this Privacy Policy carefully to understand how your personal information will be treated as you make full use of our Web site. By providing your personal information on this website, you consent to its use and disclosure in the manner described in this Privacy Policy until you notify us to the contrary. This Privacy Policy may change from time to time, so please check back periodically. Should you have any questions regarding our privacy practices, you may contact us at the following address:

Privacy Officer

Alcon Laboratories (Australia) Pty. Ltd.

Locked Bag 19

Frenchs Forest N.S.W. 1640

Australia

Email: privacyaust@alconlabs.com

Please note that our website server is maintained by our service provider, Alcon Laboratories, Inc. and when you provide your details on this website, they are generally collected by and maintained on a US server.

Collection and Use of Personal Information

Alcon wants to give you as much control as possible over information that personally identifies you ("Personal Information"). In general, you can visit our site without telling us who you are or revealing any of your Personal Information. There are times, however, when we may need this information from you. This includes when you contact us about our products or services. If you do not provide your information, we may not be able to inform you about our products and services.

We will use this Personal Information to reply to your requests and inquiries regarding use of our products or online services. Collected data will generally be kept at our service provider in Fort Worth, Texas. It may in the course of internal use be shared with other Alcon companies worldwide.

We also may use this information to provide you with updated information on Alcon products and services, to alert you to special product and service offerings, and to conduct research, surveys or engage in other targeted marketing purposes. You may elect not to have your Personal Information used for these limited purposes ("opt-out") by notifying us at the address listed above or by sending an email to privacyaust@alconlabs.com. Where applicable, you also may opt out by checking the box that indicates, "Check here if you do not want Personal Information disclosed or used" on our correspondence with you.

Collection and Use of Non-Personal Information

Our Web service automatically gathers certain non-personal information about the usage of our site. We collect this non-personal data only on an aggregate basis. This collective data, which is used for internal purposes, helps us improve your online experience and facilitate your visit to our Web site. We do not connect this non-personal data to any Personal Information collected from you. Collected data will generally be kept at our service provider in Fort Worth, Texas. It may in the course of internal use be shared with our wholly owned affiliates worldwide.

Disclosure of Personal Information

Alcon takes very seriously its responsibility to keep your Personal Information, including your personal financial and health-related information, private.

We may select unaffiliated companies to occasionally send you information or special offerings about products or services that are related to Alcon’s products and services. We will share Personal Information for this purpose only with those unaffiliated companies whose policies regarding Personal Information are consistent with our privacy policies or who agree to abide by our policies with respect to Personal Information. If you do not want us to send your Personal Information to other select unaffiliated companies for this purpose, you may opt out by notifying us at the address listed above, by sending an email to privacyaust@alconlabs.com or, if applicable, by checking the appropriate box declining your permission to disclose such Personal Information on our correspondence with you.

We also may use and disclose Personal Information when required to do so by law or when such action is necessary or appropriate (a) as required or authorised by law, including the Privacy Act 1988, or (b) if we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious threat to the health or safety of any person or a serious threat to public health or public safety. We reserve the right to contact the appropriate authority at our discretion when it appears that activities that are illegal are taking place within the context of a member account.

Except under the limited circumstances described above, we will not disclose any of your Personal Information to unaffiliated third parties.

How Personal Information Is Protected

Alcon takes reasonable steps to protect your Personal Information. We use technologies and processes such as access control procedures, network firewalls and physical security. These technologies and methods increase the security and privacy of information travelling to, from and within our Web site.

We also safeguard Personal Information from unauthorised access. Only authorised Alcon employees or agents carrying out permitted business functions are permitted to access Personal Information. Employees who violate Alcon’s privacy access policies are subject to disciplinary actions, including termination when appropriate.

How To Access and Modify Personal Information

If you would like to review your Personal Information, please notify Alcon at the address listed above or send an email to privacyaust@alconlabs.com. If you wish to have your personal information deleted, please let us know and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

Practices of Merchants and Links to Alcon’s Web Site

Alcon is not responsible for the data collection and use practices of merchants and other companies to which Alcon’s Web site may link.

Changes To This Privacy Policy

By using the Alcon Web site, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree to these terms and conditions, please do not disclose any Personal Information through the Alcon Web site.

From time to time Alcon may modify this Privacy Policy posted on the site. Any amendment will be effective 30 days from the date posted on the site.

Questions, Comments, Concerns

If you have any questions or comments about our use of Personal Information or about this Privacy Policy, please send an email to privacyaust@alconlabs.com or contact us at the address listed above. Alcon will use reasonable efforts to promptly investigate any complaint you may have regarding our use of Personal Information and to comply fully with the legal and regulatory supervisory authorities responsible for enforcing our adherence to the privacy principles stated above.

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Legal Terms for Use

1. Acceptance of Terms

PLEASE READ THESE TERMS AND CONDITIONS BEFORE USING THIS SITE. This Web site ("Web site" means the specific web page aimed at Australian audiences, hosted on the general Alcon website at www.alconlabs.com) ("Site") is designed to provide general information about Alcon Laboratories (Australia) Pty. Ltd. ("Alcon") its products and services. By accessing or using this Site you signify your acceptance of these terms and conditions of use ("Terms for Use"). From time to time Alcon may modify these Terms for Use. Any amendment will be effective 30 days from the date posted on this Site. If, at any time you do not wish to accept the Terms for Use, or any alterations to them do not use this Site. Any terms and conditions proposed by you which are in addition to or which conflict with the Terms for Use are expressly rejected by Alcon and shall be of no force or effect.

2. Overview

The information presented here is not intended to provide medical advice or to provide instructions on the use of the products supplied by Alcon. The user is assumed to possess certain skills and understanding of the ophthalmic field and any lack of those skills or understanding may lead to uncertain or deviated standards. Any information contained or referenced in this Site is suitable only as an introduction to Alcon and its products and services. For specific information and instruction relative to Alcon's products and services, please contact Alcon directly.

3. Privacy Policy

Information you provide through this Site is subject to Alcon’s Privacy Policy.

If you give any feedback to Alcon, it shall be deemed that the content is not confidential. Alcon shall be free to use any ideas, concepts, know-how or techniques contained in your feedback for any purpose and to reproduce and disclose the information to third parties without limitation.

Your usage of Alcon's electronic publication is recorded. Alcon shall be free to use this information for statistical evaluations and to ensure an undisrupted service.

4. Government Regulations

Alcon offers products and services to diagnose, prevent and treat diseases of the eye. Its prescription medicines used by healthcare professionals are regulated in Australia by the Therapeutic Goods Administration ("TGA").

This Site contains information about products that may or may not be available in Australia, which may be available under different trademarks, and where applicable, may be approved or cleared by the TGA for sale or use with different indications and restrictions.

Nothing contained on this Site should be construed as a promotion or solicitation for any product or for the use of any product in a particular way. Rather, the information is provided to you so you can learn what products Alcon offers generally. Specific questions about the availability and use of products described on this Site should be directed to your local representative.

Further, nothing contained on this Site is intended to offer medical advice for the treatment of illness or disease. Specific questions pertaining to the reader's medical condition and appropriate treatment should be directed to the reader's physician or other healthcare professional.

5. Disclaimer

Alcon has made and will continue to make great efforts to include accurate and up-to-date information on this Site. However, Alcon makes no warranties or representations, express or implied, as to the accuracy or completeness of the information contained or referenced therein.

You agree that your use of this Site is at your sole risk and acknowledge that this Site and anything contained within this Site, including, but not limited to, content, services, goods or advertisements (the "Items") are provided in their then state and condition, subject to all latent and patent defects. Alcon excludes all warranties except for all non excludable statutory warranties.

Alcon does not warrant that this Site is compatible with your equipment or that it is free of errors or viruses, worms or "Trojan Horses" and is not liable for any damage you may suffer as a result of such destructive features.

You agree that Alcon; its suppliers and its third-party agents shall have no responsibility or liability for:

(a) any injury or damages, whether caused by the negligence of Alcon, its employees, subcontractors, agents, suppliers or otherwise arising in connection with the Site and shall not be liable for any lost profits, losses, punitive, incidental or consequential damages or any claim against Alcon by any other party; or

(b) any fault, inaccuracy, omission, delay or any other failure in the Site caused by your computer equipment or arising from your use of the Site on such equipment.

Except as expressly provided, nothing shall be construed as conferring any license or right under any Alcon copyright.

5. Limitation of Liability

Under no circumstances, including but not limited to negligence, shall, its suppliers and its third-party agents be liable to you for indirect, incidental, consequential, special, punitive or exemplary damages even if an Alcon authorised representative has been advised specifically of the possibility of such damages, arising from use of or inability to use the service or any links or items on the service or any provision of the Terms for Use, such as, but not limited to, loss of revenue or anticipated profits or lost business.

In no event shall Alcon be liable to you for any amount (if any) in excess of any fee payable by you for the right to use the Site.

Subject to the qualifications in Section 68A of the Trade Practices Act (Cth) 1974 ("the Act") Alcon’s liability for any breach of a condition or warranty implied by Division 2 of Part V of the Act (other than a condition or warranty implied by Section 69 of the Act) shall be limited to one of the following (as Alcon may determine):

(a) in the case of services, supplying the services again or paying the cost of having the services supplied again;

(b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of such goods or the payment of the cost of having the goods repaired; or the payment of replacing the goods or acquiring equivalent goods.

7. Indemnification

You agree, at your own expense, to indemnify, defend and hold harmless Alcon and its employees, representatives, suppliers and agents against any claim, suit, action or other proceeding brought against Alcon, its employees, representatives, suppliers and agents by a third party, to the extent that such claim, suit, action or other proceeding brought against Alcon, its employees, representatives, suppliers and agents is based on or arises in connection with this Site or any links on this Site, including, but not limited to:

(a) your use or someone’s use of this Site, using your computer;

(b) a breach of the Terms for Use by you or anyone using your computer;

(c) a claim that any use of this Site by you or someone using your computer infringes any intellectual property right of any third party, or any right of personality or publicity, is libelous or defamatory, or otherwise results in injury or damage to any third party;

(d) any deletions, additions, insertions or alterations to, or any unauthorised use of, this Site by you or someone using your computer; or

(e) any misrepresentation or breach of representation or warranty made by you contained herein.

8. Copyright Rights

Alcon's web site and any web pages to which it links and the information contained in reference therein are for informational purposes only. Alcon asserts copyright and all other intellectual property rights in this Site and code used to create it and documents appearing on or linked to this Site. Requests for permission to reproduce any information contained on this Site should be addressed to Alcon, Inc. Bösch 69, P.O Box 62, CH-6331 Hunenberg, Switzerland with copy to our service provider Alcon Laboratories, Inc. C/O Alcon Laboratories (Australia) Pty. Ltd. Locked Bag 19, Frenchs Forest N.S.W. 1640, Australia. If erroneous or otherwise inaccurate information is brought to Alcon’s attention, a reasonable effort will be made to correct or delete it. Report such problems to Alcon

Notwithstanding the above, Alcon authorizes you to make one (1) electronic or paper copy of the information posted on any page on this site, provided that the copy is used solely for non-commercial, personal purposes, and further provided that any such copy remains protected by all copyright, trademarks, service marks, and other proprietary notices and legends contained on the site. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission of Alcon is prohibited.

9. Restrictions on Use

Users must not:

(a) use this Site for any illegal purpose or in any manner inconsistent with the Terms for Use;

(b) copy, reproduce, recompile, decompile, disassemble, reverse engineer, frame, distribute, publish, display, perform, modify, upload to, create derivative works from, transmit or in any way exploit this Site, except as permitted by the Terms for Use or by applicable law;

(c) interfere or disrupt networks connected to this Site;

(d) use, transfer, distribute or dispose of information contained in this Site in any manner that would compete with the business of Alcon; or

(e) post any information from this Site to a newsgroup, chat room or discussion board

10. Trade Marks

All product names, whether or not appearing in large print or with the trademark symbol, are trademarks of Alcon, related companies, licensors or joint venture partners. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes. Further, please be advised that Alcon actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

11. Links to Third Party Sites

All legends that link to other web sites, graphic depictions of data and the like are for convenience only and all actual data should always be checked. Existence of links to Internet services is not an endorsement by Alcon in favour of the company offering such Internet services, its products or services.

Alcon does not:

(a) make any warranty, express or implied, with respect to the use of the links provided on, or to, this Site;

(b) guarantee the accuracy, completeness, usefulness or adequacy of any other Web sites, services, goods or advertisements that may be linked to this Site; or

(c) make any endorsement, express or implied, of any other Web sites, services, goods or advertisements that may be linked to this Site.

This Site also contains third party advertisements which contain embedded hyperlinks to web sites operated by third parties. All third party advertising is paid for by the relevant third party advertiser which you can accept by linking to the third party advertisers and are not recommendations or endorsements by Alcon. The third party advertiser is solely responsible for any representations or offers made by it and for the delivery of goods or services you agree to purchase from the third party web site.

Alcon is also not responsible for the reliability or continued availability of the telephone lines, wireless services, communications media and equipment you use to access this Site.

You understand that Alcon and/or third party contributors to this Site may choose at any time to inhibit or prohibit their content from being accessed under the Terms for Use.

12. Governing Law

The Terms for Use shall be governed and construed in accordance with the laws of New South Wales, Australia. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of New South Wales and any courts which have jurisdiction to hear appeals from any of those courts and waives any right to object to any proceedings being brought in those courts.

13. Miscellaneous

You accept that Alcon has the right to change the content or technical specifications of any aspect of this Site at any time at Alcon’s sole discretion. You further accept that such changes may result in your being unable to access this Site. If any provision of the Terms for Use is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of the Terms for Use will remain in force. At the request of Alcon, you will execute and deliver to Alcon any documents necessary to effect this agreement.

14. Suspension or Termination

Alcon may at any time, without liability, suspend or discontinue the operation of this Site generally or your access to or operation of this Site.

Alcon reserves the right, in its sole discretion, to terminate your access to all or part of this Site, with or without notice.

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Privacy Policy and Legal Terms