Contact Us


Alcon welcomes your questions and comments. Please select a topic from the list below. If none of the links relates to your question, please select Other / general inquiry or call one of the telephone numbers found on this page.

Report a complaint

Medical information for consumers

Information for healthcare professionals

Careers and partnerships

General inquiries

Alcon Customer Service

For inquiries regarding Alcon products

Mailing address:
Alcon Customer Service
6201 South Freeway
Fort Worth, TX 76134-2001
UNITED STATES

Telephone:
U.S. - 800.TO.ALCON  [800.862.5266]
Outside U.S. - 817.293.0450

Hours:
Monday - Friday, 8 a.m. - 5 p.m. (Central Standard Time)
 

 

Alcon Medical Information

For information about Alcon products or medical data

Telephone: 
U.S. - 800.757.9785
Outside U.S. - 817.568.6725
 

Alcon Medical Safety

For reporting product quality and medical complaints

Telephone: 
U.S. - 800.757.9780
Outside U.S. - 817.293.0450
Fax - 817.568.7291

Mailing address:
Alcon Medical Safety
6201 South Freeway
Mail Code AB2-6
Fort Worth, TX 76134-2001
UNITED STATES

Hours:
Monday-Friday 8 a.m. - 5 p.m. (Central Standard Time)