What system is Alcon implementing for purchase orders and when that transition occur?
Alcon is implementing SAP in January 2019 for our Irvine and Lake Forest location in addition to our global R&D team. Suppliers affected by the change to SAP in January will receive several mailed communications with further instructions. If you need additional clarification:
How will Alcon correspond with me after January 2nd?
Suppliers must provide an email address to enable electronic receipt of the Alcon Purchase Order. In order to ensure Alcon has the most current contact information, please also provide the following information to [email protected]:
Current Alcon Supplier Number (reference your Alcon PO for this number)
Contact Phone Number
Email Address to be used for all electronic correspondence including Purchase Orders
Will I receive a new supplier number?
Yes, new supplier numbers will be assigned in SAP in mid to late December.
Will Alcon create new part numbers?
Yes, new part numbers will be assigned in SAP in mid to late December. The SAP system will store both the old and the new part numbers for cross reference.
How should invoices be submitted for payment after January 1st? Are there new addresses?
All invoices should be submitted via email using the email address found on the purchase order. The address to utilize will differ based on the legal entity you are doing business.
What if I mail my invoice to Accounts Payable?
The fastest mechanism to submit invoices for payment is email. Terms are based upon receipt of a valid invoice, so mailing an invoice to the mailing address on the purchase order will delay processing.
Is there any additional guidance I should use when submitting invoices via email?
Invoices should be submitted in one of the following formats: TIFF or PDF
PDFs should be submitted with one PDF per invoice
Invoice files should be in their original format. Scanned invoices have a higher error incidence.
Who do I contact if I have questions?
Reference our Supplier SAP website at AlconSAPUpdates.com for an overview of the changes, copies of past communications, and frequently asked questions; or