Contact Us
Alcon welcomes your questions and comments.
Contact Alcon
Press the button below to submit your product complaint or adverse event. Upon receipt of your notification, we will contact you as soon as possible and if required, to provide you with the necessary sample collection instructions. Please wait for these instructions before returning the product.
Australia
Alcon Laboratories (Australia) Pty Ltd
ABN 88 000 740 830
Suite 1, Level 7, 15 Talavera Rd,
Macquarie Park NSW 2113
General enquiries: 1800 224 153
For information about Alcon products or medical data, contact Medical Information on 1800 224 153 or [email protected]
Customer service: 1800 224 153
To report an adverse event or if you have a product complaint, you can contact us via the Product Concern/Feedback button above.
New Zealand
Alcon Laboratories (New Zealand) Limited
NZBN: 9429047030480
Level 4, The Blade
10-12 St Marks Road
Remuera, New Zealand 1050
General enquiries: 0800 101 106
Customer service (Surgical):
0800 809 189
Customer service (Vision Care):
0800 939 999
For information about Alcon products or medical data contact Medical Information on 0800 101 106 or [email protected]
To report an adverse event or if you have a product complaint, you can contact us via the Product Concern/Feedback button above.