Use this form or the contact information on this page to report a potential quality issue, suspected side effect or potential adverse event involving an Alcon product to Alcon Medical Safety.If you are experiencing a medical emergency, please call 911.
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6201 South FreewayFort Worth, TX 76134-2001United States
Telephone Numbers: U.S. Surgical1 800 TO ALCON1 800 862 5266
Monday-Friday7 am – 7 pm(Central U.S. Time)
U.S. Vision CarePharmaceutical/OTC/Contact Lens1 800 241 5999
Monday-Friday7:30 am – 7 pm (Central U.S. Time)
Consumer Care Team1-800-757-9195
Monday-Friday8 am – 5 pm(Central U.S. Time)
For information about Alcon products or medical dataTelephone: U.S.800 757 9785
For non-US information contact the local country office.
To report product complaints or adverse events from the US please call 1 800 757 9780.
For non-US events contact the local country office.
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