Go to main content. Press Shift+? for keyboard-shortcuts.

Contact Us

contact us header

Alcon welcomes your questions and comments. Please select a topic from the list below. If none of the links relate to your question, please select general inquiry below or call one of the telephone numbers found on this page.

 

 

 

 

Customer service

 

Swiss Surgical

T 0844 828 284
F 0844 828 289
[email protected]

 

U.S. Surgical

T 1 800 TO ALCON
F 1 800 862 5266
 

Hours:

Monday-Friday
7 am – 7 pm
(Central U.S. Time)

 

Swiss Vision Care

T 0844 808 488
F 0844 808 489
[email protected]

 

Swiss Easy Online
 

 

U.S. Vision Care

OTC/Contact Lens
T 1 800 241 5999
 

Monday-Friday
7:30 am – 7 pm
(Central U.S. Time)

 

Swiss Consumer Care

Alcon Switzerland SA
Suurstoffi 14
6343 Rotkreuz
Suisse  
T +41 41 763 77 11

 

U. S. Customer Care

T 1-800-757-9195
 

Hours:

Monday-Friday
8 am – 5 pm
(Central U.S. Time)

 

 

Alcon Medical Information

 

For information about Alcon products or medical data
 

Telephone:

U.S. 800 757 9785
 

For non-US information contact the local country office.

Alcon Medical Safety

 

To report product complaints or adverse events from the US please call 1 800 757 9780.

 

To report product complaints or adverse events from the outside the US please contact the local country office.

 

Looking for information on the CyPass® Micro-Stent Market Withdrawal?