Contact Us

Alcon welcomes your questions and comments. Please select a topic from the list below. If none of the links relate to your question, please select general inquiry below or call one of the telephone numbers found on this page.

Contact Alcon

Alcon Management S. A.
Chemin de Blandonnet 8
1214 Vernier-Geneva
Switzerland

6201 South Freeway
Fort Worth, TX 76134‑2001
United States

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General inquiry

Quality concern or adverse event

Customer service

For non-US Customer Service contact the local country office.

U.S. Surgical

T 1 800 TO ALCON
1 800 862 5266

Hours:

Monday-Friday
7 am – 6 pm
(Central U.S. Time)

U.S. Vision Care

OTC/Contact Lens
T 1 800 241 5999

Hours:

Monday-Friday
7:30 am – 6 pm
(Central U.S. Time)

U. S. Customer Care

T 1 800 757 9195

Hours:

Monday-Friday
8 am – 5 pm
(Central U.S. Time)

Alcon Medical Information

For information about Alcon products or medical data

Telephone:

U.S. 800 757 9785

For non-US information contact the local country office.

Alcon Medical Safety

To report product complaints or adverse events from the US please call 1 800 757 9780.

To report product complaints or adverse events from the outside the US please contact the local country office.

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