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Responsible Business Practices

Responsible Business Practices

"At Alcon, we believe that diversity and inclusion strengthen our culture and people, and are essential to our success as an organization. We strive to work with associates, partners and suppliers who reflect the diversity of the communities we serve, and by doing so, deliver the best products possible."

- David Endicott, CEO, Alcon


Commitment to Integrity and Compliance

We are committed to demonstrating integrity in everything we do. What we do at Alcon is critical to help people see better; how we conduct our business in the workplace, in the marketplace, and in society determines our success as a business. We believe in conducting our business fairly and ethically and in a manner consistent with all applicable legal and industry code requirements.

Code of Business Conduct

Our Code of Business Conduct (“Code”) serves as the foundation of our Integrity and Compliance program. Our Code defines what we stand for and how we conduct our business. All associates and members of the Board of Directors are expected to conduct company business consistent with the requirements of our Code.

Ethics Helpline

As part of our robust speak-up culture, Alcon encourages and expects its associates to ask questions and report ethical concerns by contacting a member of management, Human Resources, Compliance, Legal, or the Alcon Ethics Helpline.
The Alcon Ethics Helpline is an independently managed, confidential online and telephone service available 24 hours a day, 7 days a week, in multiple languages. Concerns may be reported anonymously through the Helpline, where allowed under local law. For details about how to report, visit Alcon.Ethicspoint.com

Third Party Code of Conduct

Alcon requires third parties who conduct business with Alcon to comply with applicable legal requirements and to meet Alcon expectations stated in the Alcon Third Party Code of Conduct. Third Parties are also expected to adopt with their own suppliers the same broad principles covered in this Code.
  • Alcon Third Party Code of Conduct (EN) (ES)

Compliance Program Description and Declarations

At Alcon, we believe in having a strong global integrity and compliance program that includes appropriate practices to prevent, deter and address compliance and ethical violations. The following statements provide additional information about our program and practices.


Where required by law, Alcon reports to appropriate government authorities the payments and other transfers of value Alcon makes in the relevant geography to specified healthcare parties.
For more specific information on Alcon’s compliance with the U.S. Physician Payment Sunshine Act reporting requirements, see the statement below.

Supplier Information

We have a strong commitment to the diversity of our supplier base. To help us achieve our goals, we request that our majority suppliers actively participate in our Supplier Diversity initiative by seeking tier-two relationships with minorities, women, small businesses, veteran, disadvantaged veteran businesses, HubZone certified businesses and small disadvantaged businesses (SDB). This participation demonstrates added value on the part of our majority suppliers.

Supplier Information

In line with the company’s commitment to innovation, Alcon is transferring to SAP and progressively introducing a new enterprise resource system.

On January 2020, the SAP implementation will engage at Fort Worth Manufacturing (FWM), Sinking Spring (ADP), and Huntington (HWV).

If you are doing business with any of these sites and/or related legal entities, please refer to the below documentation for more information.

Supplier Diversity Program

Diversity and Inclusion are recognized as vitally important to the growth and development of the global economy and continue to be a strategic imperative at Alcon. Procurement, together with the business, works to partner with small and diverse business owners. The procurement teams across Alcon continue to embed inclusive practices in supplier selection. These suppliers meet our high standards of ethics, business integrity and environmental/safety practices. They also bring a diversity of ideas, a wealth of innovation and positive business Impact. By utilizing and partnering with small and diverse companies, Alcon will continue to build a supplier base that contributes to our competitive advantage.

“Engaging Diverse Suppliers is a business imperative for companies to remain competitive and to grow in the diverse marketplace.”

Alcon has a strong commitment to the diversity of our supplier base and recognizes that having a diverse supplier pool gives a major competitive advantage and is a powerful business tool. Alcon seeks to continually identify and partner with best-in-class diverse suppliers.

To achieve this goal, Alcon is committed to:

  • Building a strong Supplier Diversity Program
  • Ensuring the inclusion of large and small diverse suppliers in the procurement process
  • Seeking out diverse and/or small suppliers through outreach efforts
  • Communicating the value of supplier diversity to stakeholders
  • Leveraging supplier diversity results to meet internal and external goals
  • Measuring success based on supplier diversity quarterly and yearly metrics.

The Alcon Supplier Diversity Program was recognized by the DFW Minority Supplier Development Council as a 2019 Buy Those That Buy Us Honoree. For any questions or requests for instance, you can contact the Alcon Supplier Diversity Team at [email protected].


Health, Safety and Environment (HSE)

Protecting the health and safety of associates, neighbors and others affected by our business activities, and protecting the environment are core values. We consider HSE implications in the full spectrum of our worldwide eye care activities with the intent to protect associates, neighbors, patients, business assets, natural resources and the environment.

Health and safety

We provide safe working conditions and protect our associates, contractors, visitors, communities and customers from potential health hazards and injuries. We promote programs to improve the health and well-being of our associates.
See Alcon safety data sheets, or SDSs (formerly known as material safety data sheets, or MSDSs).


We strive to minimize the environmental impact of our business activities by adopting responsible policies, procedures, and practices that promote efficient use of resources and protect the environment.
We are committed to compliance within REACH Regulation (Registration, Evaluation, Authorisation and Restriction of Chemicals), a European Community Regulation that focuses on chemicals and their safe use. View the SVHC's in our products.